Introduction
DMS (SW) Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website:
or when you contact us through our website contact form, by email, or by telephone.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
DMS (SW) Ltd
Company Registration Number: 15201162
Registered Office:
2 Drake House
Cook Way
Taunton
TA2 6BJ
Email: mgerman-dms@outlook.com
If you have any questions about this Privacy Policy or how we use your personal data, please contact us using the details above.
Information We Collect
Information You Provide to Us
When you contact us or complete our contact form, we may collect:
Your name
Email address
Phone number
Company name (if applicable)
Property or project address
Details about your enquiry
Information Collected Automatically
When you visit our website we may automatically collect certain information including:
IP address
Browser type and version
Device type
Pages visited and time spent on the site
Referring website
This information helps us improve our website and services.
How We Use Your Information
We use the information we collect to:
Respond to enquiries submitted through our contact form
Provide quotations and service information
Communicate with you regarding projects and services
Provide and manage our services
Improve our website and customer experience
Meet legal or regulatory obligations
We only process your personal data where we have a lawful basis to do so, including:
Your consent
Performance of a contract
Legitimate business interests
Compliance with legal obligations
Contact Forms
If you contact us using the website contact form, the information you submit will be used solely to respond to your enquiry and provide the services you request.
We will not use your information for marketing purposes unless you have given explicit consent.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third parties where necessary to operate our business, including:
Website hosting providers
IT service providers
Professional advisers such as accountants or insurers
Subcontractors or specialist service providers where required
Government authorities where required by law
All third parties are required to keep your information secure and confidential.
Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, loss, or disclosure.
However, no internet transmission can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected.
In some cases we may retain data longer where required by law, including accounting, taxation, or legal obligations.
Your Data Protection Rights
Under UK data protection law, you have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Request restriction of processing
Object to processing of your personal data
Request transfer of your data to another organisation
To exercise these rights, please contact us using the details above.
Cookies
Our website may use cookies to improve functionality and analyse website traffic.
You can control or disable cookies through your browser settings.
Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices of those external websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised update date.
Complaints
If you have concerns about how your data is handled, please contact us first so we can resolve the issue.
You also have the right to lodge a complaint with the UK data protection authority:
Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF